
How to Become a TTC Certified Partner
TTC prides itself in being a National Service Provider to the Food
and Beverage Industry. To successfully meet the requirements
of our national customers, TTC must employ Certified Service Partners
that meet or exceed the same service quality levels of TTC's own
technicians.
By joining with TTC to successfully service our customers, our Certified
Service Partners have proven to be fully qualified service professionals
within their service market. The partnership is one which is
designed to be a mutually successful relationship which helps produce
repeat business for TTC Certified Service Partners, and allows TTC
to fulfill it requirements to its customers.
To become a TTC Certified Service Partner, one must first complete
a successful background check, insurance review, rate outline, service
skill outline and completion of the TTC Certified Service Partner
Agreement. The process is as follows:
- Each service partner then begins taking service calls under a
test situation.
- TTC will send a limited number of service calls within the region
and area of expertise of each partner.
- Successful completion and billing of these calls will lead to
more calls.
- After a predetermined time period, TTC will review the performance
of this new partner and upgrade the partner's service rating.
- This iterative process will continue until the partner reaches
the "A List" status, at which time automated dispatching
of service calls is established.
Certification Criteria
It is important for all Service Partners to understand, follow, and
agree to the policies outlined in the TTC Certified Service Partner
Agreement. This agreement outlines the expectations and requirements
of both Partner and TTC. The first step is to complete the New
Subcontractor Form and submit it for review. |